Viva Land Group reduces month-end close time by up to 83% with FUNDINGO
“For me personally, end of month was a nightmare. Now, with FUNDINGO’s reporting, it’s hard to look back and think we did it any other way.” – Brandi Hartsfield at Viva Land Group
The Pain Points
Regional real estate company Viva Land Group has helped hundreds of buyers afford rural home and land ownership in West Texas through alternative financing. However, managing the resulting loan portfolio was time-consuming, relying on dozens of disconnected spreadsheets. The team processed deposits and notices manually, often requiring extended hours and causing costly mistakes that had to be fixed during days-long month-end reviews. Viva Land Group turned to FUNDINGO’s loan servicing solution to minimize errors and reclaim valuable work time.
The FUNDINGO Impact
Estimated hours per month saved on deposits & notices
Potential manual accounting entries cut monthly
%
Reduction in error risk on notes receivables
The Transformation
- Game-changing time savings: FUNDINGO’s centralized platform reduced month-end review time for a 400 to 500 loan entity from 2 to 3 days to a single morning. Processing deposits and notices dropped from up to 4 hours per day to less than 1. The team used saved time to tackle high-impact projects that had been sidelined.
- Error elimination: Viva Land Group tapped FUNDINGO’s automated reporting to slash costly human errors. Instead of manually inputting up to 700 notes receivable balances into the accounting software each month, the team now generates one real-time accurate report and posts all monthly transactions in a single entry.
- Customer service optimization: The customer portal eliminated the majority of previously high-volume calls and emails asking for balances and receipts, an unexpected win for the company. Remaining inquiries are quickly directed to the portal, reclaiming time lost digging in spreadsheets or forwarding to account managers.