Oweesta streamlines 3 systems into 1 with FUNDINGO
“We were juggling multiple disconnected systems and handling invoices manually. FUNDINGO saved us a lot of time.” – Alexandra Shaughnessy, Director of Investments & Reporting at Oweesta
The Pain Points
As the longest standing Native CDFI intermediary in the U.S., Oweesta offers training and capital for Native Community Development Financial Institutions to build financial skills and assets. Over 25 years, Oweesta has helped fund 30K+ Native Americans via Native CDFIs, with a lending portfolio of $68.4M. Despite this impact, the group relied on clunky manual processes to administer loans. Reconciling Excel, QuickBooks, and other platforms ate up hours and risked costly errors. As its loans and investments portfolio grew from 50 to 400+ , strain on the team made a more efficient loan servicing system essential for ongoing growth.
The FUNDINGO Impact
%
Reduction in most invoice processing times
Manual staff touchpoints eliminated per payment cycle
Chance of human error with system automations
The Transformation
- Seamless integration: FUNDINGO consolidated 3 fragmented systems into 1 simplified platform that efficiently managed every step of loan servicing, from monitoring and fund distribution to customer service. Dedicated support staff ensured a smooth rollout and comprehensive training for the team, without any surprises.
- Time-saving automation: Before FUNDINGO, invoicing and payments required 3 layers of manual processing, and reporting took hours. Now, platform-generated invoices and customized, automated reporting unlock valuable time and resources, freeing up the team for more high-impact work.
- Error-free results: Automating payments, tracking and other loan servicing tasks reduced the risk of expensive human error to almost zero. FUNDINGO’s AI-driven workflows paved the way for Oweesta to continue its exponential growth without multiplying work hours or significantly increasing headcount.