Factoring company cuts funding time for 1.2K applications a month with FUNDINGO
“FUNDINGO has given our team organization we’ve never had previously. Clear communication with sales means happy clients, which means happy life.” – Underwriting Manager
The Pain Points
When an invoice factoring company scaled to handling 1K+ accounts monthly, its manual workflows began to create bottlenecks and slow turnaround times. Underwriting, sales and clients communicated via email, and documents had to be saved by hand, leading to extra hours spent and limited visibility on files. In an industry where speed drives client satisfaction, the company turned to FUNDINGO’s all-in-one loan origination software to enable faster approval, reduced workload and full visibility across teams.
The FUNDINGO Impact
Accounts now checked via FUNDINGO per month
Monthly emails slashed with FUNDINGO’s central communications
The Transformation
- Cut manual work: Origination was labor-heavy, with back-and-forth emails and manual file handling often delaying funding. FUNDINGO streamlined the process. Underwriters, sales and clients now upload files through one onboarding portal that auto-relabels and syncs them to the company’s software, saving hundreds of hours.
- Transform operations: FUNDINGO’s purpose-built tools centralize workflows to close more deals. Underwriting and sales notes live side by side, eliminating the need to dig in emails. A round-robin auto-assigns underwriting tickets to balance workloads, while a custom LexisNexis integration pulls background checks in-platform.
- Speed equals satisfaction: Slow onboarding risks clients turning to competitors, but FUNDINGO was able to slash time to approval. Detailed pipeline tracking lets the team guide clients through setup without delays and shared access ensures files don’t stall if someone is away. The result is a faster client journey from start to finish.